12:45-1:35pm | Optimizing Outcomes: Nursing Care for Hospitalized Patients
In this interactive session, attendees will gain insight into the many demands of hospitalized patients and how veterinary technicians play an integral role in navigating their needs. We will discuss the wide spectrum of patients who require care in different hospital settings, and how to standardize the approach to their care to improve experience for patients, veterinary care teams and clients.
1:45-2:35pm | Sample Handling (Total Testing Considerations)
This practical discussion will evaluate the purpose behind diagnostic lab testing from the vantage points of the clinician and pet owner. We will dive into MANY of the ways that sample handling, patient variation and quality control impact outcomes. Finally, we will address how to proactively avoid and troubleshoot errors.